This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

New iPad install

  • 1 svar
  • 0 har dette problemet
  • 6 views
  • Siste svar av Paul

fatkey.home
fatkey.home
more options

Hi

I am trying to install Firefox on a new iPad. I keep being sent in circles telling me to download it before trying to get extensions. But it shows on the homepage of my unit and appears installed. What am I doing wrong? I have gone to the App Store several times to “open” it.

Thanks

Hi I am trying to install Firefox on a new iPad. I keep being sent in circles telling me to download it before trying to get extensions. But it shows on the homepage of my unit and appears installed. What am I doing wrong? I have gone to the App Store several times to “open” it. Thanks

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

What version of iOS is installed on your device?

If you follow this process, at what point does it stop installing?

https://support.mozilla.org/en-US/kb/install-firefox-your-ipad-iphone-or-ipod