Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

can't access certain websites or getting alerts because my firefox is not up to date when I have the latest version. Check for updates comes back with you have the latest version. Websites still saying this browser is not up to date

zachgeller
zachgeller
more options

Explain to me any possible reasons why my browser is appearing to other websites to be an older unsecure version of firefox when everything on my end and mozilla website says I have the latest version. How can I access certain sites I need to use that won't let me continue because my browser is not up to date when my browser gives me no option to update and the only newer one is probably the incomplete beta test version anyway

Explain to me any possible reasons why my browser is appearing to other websites to be an older unsecure version of firefox when everything on my end and mozilla website says I have the latest version. How can I access certain sites I need to use that won't let me continue because my browser is not up to date when my browser gives me no option to update and the only newer one is probably the incomplete beta test version anyway
Attached screenshots

All Replies (1)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Your User Agent is showing that you are on version 45 - User Agent: Mozilla/5.0 (X11; Linux i686; rv:45.0) Gecko/20100101 Firefox/45.0

If you are not intentionally spoofing your User Agent, take a look here -

How to reset the default user agent on Firefox https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox