This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Delete Firefox account when mailbox for registered email address is not accessible

  • 1 svar
  • 0 har dette problemet
  • 1 view
  • Siste svar av cor-el

Gab
Gab
more options

Hello,

I'd like to delete my Firefox account which I used to sync stuff between sessions on different devices.

The problem is, that the mailbox I used for registration doesn't exist anymore. But everything related with deletion of data (either the account itself or the "connected" devices) has to be confirmed via a code which is send to the registered email address.

What can I do?

Thanks a lot in advance!

Cheers Gabriel

Hello, I'd like to delete my Firefox account which I used to sync stuff between sessions on different devices. The problem is, that the mailbox I used for registration doesn't exist anymore. But everything related with deletion of data (either the account itself or the "connected" devices) has to be confirmed via a code which is send to the registered email address. What can I do? Thanks a lot in advance! Cheers Gabriel

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can't do anything if you lost access to the primary email address.