Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Mystical messages from McAfee.

  • 6 svar
  • 0 har dette problemet
  • 2 views
  • Siste svar av Janne

Janne
Janne
more options

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on upper right corner when I open Firefox. It comes with a sound signal. It appears many times in one hour. How to get rid of that problem? I have another application, from Sophos, to protect from viruses and other attacs. Sophos say that there are no problems. My Mac is clean. Possible to sort out the problem, please?

The message in Swedish translated to English: "McAfee: Firewall crashes via musicinmysoul.biz TROJAN-virus detected. Click here..." McAfee is not installed in my Mac...

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on upper right corner when I open Firefox. It comes with a sound signal. It appears many times in one hour. How to get rid of that problem? I have another application, from Sophos, to protect from viruses and other attacs. Sophos say that there are no problems. My Mac is clean. Possible to sort out the problem, please? The message in Swedish translated to English: "McAfee: Firewall crashes via musicinmysoul.biz TROJAN-virus detected. Click here..." McAfee is not installed in my Mac...
Attached screenshots

Endret av Janne

All Replies (6)

Janne
Janne Eieren av spørsmålet
more options

Of course I have not clicked where I'm asked to...

Janne
Janne Eieren av spørsmålet
more options

Dropa, Im quite sure that you're wrong. This issue doesn't appear when Firefox is closed. The problem started after upgrade of Firefox to 105.0.1 the other day, only when Firefox is open. McAfee isn't installed in my Mac. Sophos say that my computer is clean. Is there something to switch off in the preferences in Firefox, please?

James
James
  • Top 25 Contributor
  • Moderator
more options

Where is this so called trojan being found?

Is it in the Cache folder?

Old article but still relevant. https://support.mozilla.org/en-US/kb/Firefox+cache+file+was+infected+with+a+virus

Whether there is something of a trojan or malware etc in Cache or not, it is harmless while there unless you went in that folder and tried to say run that file yourself. It is harmless if left alone and will be overwritten as stuff gets added to Cache or deleted when you delete cache anyways.

Janne
Janne Eieren av spørsmålet
more options

Please see the enclosed picture. The message in Swedish translated to English: "McAfee: Firewall crashes via musicinmysoul.biz TROJAN-virus detected. Click here..." Other versions of the message appears now and then but only when Firefox is open. Cant find musicinmysoul.biz in my Mac when searching. I will not press click in the message, as unwanted things could happen. But I don't think anything will happen as McAfee isn't installed. I'll take a look in cache files.

Janne
Janne Eieren av spørsmålet
more options

Now removed musicinmysoul.biz from cash in Firefox. I'll see what will happen. Hopefully it solves my problem. I'll come back if not solved. Thank you!

Janne
Janne Eieren av spørsmålet
more options

No more problems when musicinmysoul.biz is removed from cash files in Firefox.