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lost back up

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  • Siste svar av Paul

the_burier2o1o
the_burier2o1o
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i had to change my hard driver and installed the firefox on the new one, signed in with my firefox account but it starts as a new one !! all my passwords and data gona !! i got my old hard driver and didnt formated it, so i go all old data on windows partition.. which firefox was installed on it.. can i find my firefox data on old hard driver ? where i can find it ?

i had to change my hard driver and installed the firefox on the new one, signed in with my firefox account but it starts as a new one !! all my passwords and data gona !! i got my old hard driver and didnt formated it, so i go all old data on windows partition.. which firefox was installed on it.. can i find my firefox data on old hard driver ? where i can find it ?

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.