This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

E Mail Loading Issue

  • 1 svar
  • 0 har dette problemet
  • 14 views
  • Siste svar av david

gb22hv
gb22hv
more options

I had to change my password with my e mail server provider and that caused a glitch in Thunderbird so that I was not receiving new emails. My server provider (Optimum) helped and got my Inbox to completely reload and I am now receiving new e mails. However, my sent File and my personal sub folders did not reload. Optimum checked and said my configuration was correct and that there must be a bug in the Thunderbird application which is preventing me from reloading my Sent File and Personal Folders and that they could not help further and that I needed to contact Thunderbird.

Bob gb22hv@optonline.net 203 246 7336

I had to change my password with my e mail server provider and that caused a glitch in Thunderbird so that I was not receiving new emails. My server provider (Optimum) helped and got my Inbox to completely reload and I am now receiving new e mails. However, my sent File and my personal sub folders did not reload. Optimum checked and said my configuration was correct and that there must be a bug in the Thunderbird application which is preventing me from reloading my Sent File and Personal Folders and that they could not help further and that I needed to contact Thunderbird. Bob gb22hv@optonline.net 203 246 7336

All Replies (1)

david
david
  • Top 10 Contributor
more options

I suggest you highlight the account in left sidebar, rightclick, and click 'subscribe' to see if all folders are being referenced.