This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Limited functionality from mainland China?

  • 1 svar
  • 0 har dette problemet
  • 11 views
  • Siste svar av Dropa

annette.hillers
annette.hillers
more options

Dear community, on both of my devices firefox does not function normally in recent days even though I run the latest version (websites do not open at all and all I see is a white screen with a firefox browser line). I am just curious whether other users from China reported similar problems which might indicate it is a China-related problem. Thank you! Warmly, Annette

Dear community, on both of my devices firefox does not function normally in recent days even though I run the latest version (websites do not open at all and all I see is a white screen with a firefox browser line). I am just curious whether other users from China reported similar problems which might indicate it is a China-related problem. Thank you! Warmly, Annette

All Replies (1)

Dropa
Dropa
more options

Let's avoid talking anything related to how a country operates their internet that is getting into places firefox forums don't discuss here. You need to contact your ISP about this issue.