This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Need Help

  • 5 svar
  • 0 har dette problemet
  • 2 views
  • Siste svar av david

palash1
palash1
more options

Hi I am unable to send or receive emails via my wifi however if connected with my phone's hotspot it is working working properly can you please check and help me asap.

Hi I am unable to send or receive emails via my wifi however if connected with my phone's hotspot it is working working properly can you please check and help me asap.
Attached screenshots

All Replies (5)

david
david
  • Top 10 Contributor
more options

Unfortunately , we have no access to your wifi setup. I suggest you contact your ISP for assistance in that.

palash1
palash1 Eieren av spørsmålet
more options

Everything is good at my ISP is it related to thunderbird. Can you please check.

david
david
  • Top 10 Contributor
more options

OK, you posted it as a wifi problem, but if you post a screen shot of your server setup and your SMTP server setup, maybe some ideas will surface. I am referring to the panes that show server, port, authentication and email.

palash1
palash1 Eieren av spørsmålet
more options

Can we get on a call and resolve this as my work is affected due to this

david
david
  • Top 10 Contributor
more options

The forum is our only support. If you will post some specifics, we may be able to help.