This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tab goes blank, URL disappears, and unable to reload when selecting with poor internet connection

  • 2 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av Paul

more options

I have numerous tabs open on Firefox. If I have a poor internet connection and/or am connected to my VPN, often when I select one of the tabs, when Firefox attempts to automatically reload it, the page goes blank, the URL disappears from the address bar, and I am unable to manually reload the tav. At the very least, I expect the URL to not disappear from the address bar.

I have numerous tabs open on Firefox. If I have a poor internet connection and/or am connected to my VPN, often when I select one of the tabs, when Firefox attempts to automatically reload it, the page goes blank, the URL disappears from the address bar, and I am unable to manually reload the tav. At the very least, I expect the URL to not disappear from the address bar.

All Replies (2)

more options

This is on an iPhone btw. Latest version of Firefox and iOS.

more options

Hi

This does appear to be an issue that our developers are aware of and are looking into. You can follow progress on this and add comments at:

https://github.com/mozilla-mobile/firefox-ios/issues/14678