This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox Android App is broken.

  • 4 svar
  • 6 har dette problemet
  • 1 view
  • Siste svar av Paul

akex.stark989
akex.stark989
more options

The app is broken. I can't access any websites, not even the support website on the Android App. It's grayed out and doesn't load. See pictures.

The app is broken. I can't access any websites, not even the support website on the Android App. It's grayed out and doesn't load. See pictures.
Attached screenshots

All Replies (4)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

What version number of Firefox for Android is currently installed on your Android device?

akex.stark989
akex.stark989 Eieren av spørsmålet
more options

Paul said
Hi What version number of Firefox for Android is currently installed on your Android device?

It's version 114.1.1

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

We have recently released version 114.2 of Firefox for Android. Does this fix the issue that you are experiencing?

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Thank you for your patience while we have been working to look into and resolve this issue.

Please look out for an update from the Google Play store for Firefox for Android version 115.0.1 that we believe should resolve the issue that you have been experiencing. If you see any further issues similar to this, please reply here and we can look into this further for you.