This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Incoming mail

  • 3 svar
  • 7 har dette problemet
  • 29 views
  • Siste svar av Joe Selby

more options

Befor the Firefox upgrade my in box was split in two. The top half was the messages and the bottom half a preview of the message. Now I just have one long list of emails. Please can you advise how to go back to the split screen view. Many thanks. Joe

Befor the Firefox upgrade my in box was split in two. The top half was the messages and the bottom half a preview of the message. Now I just have one long list of emails. Please can you advise how to go back to the split screen view. Many thanks. Joe

All Replies (3)

more options

Hi Joe, is this problem on a specific website (like Gmail, Yahoo mail, Outlook) you are viewing in Firefox, or is this problem in the separate Thunderbird email program?

If it's a website, maybe someone knows how to re-display the preview/reading pane, or maybe you can see a button for it right above the Inbox somewhere, or a Layout/Settings option.

If it's Thunderbird, a moderator can move your question over to that forum.

more options

Apologies and I should have mentioned that I'm using Thunderbird to combine two different Gmail accounts. Everything was working well until I upgraded to the latest version of Firefox. Are you able to re-direect this to someone who could help me? Many thanks. Joe

more options

What I should also have mentioned is that the action boxes like delete, save, forward etc are also missing. Thanks Joe