This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Download Window Closes Immediately and Some Buttons Don't Work - Need Help

  • 2 svar
  • 1 har dette problemet
  • 19 views
  • Siste svar av zeroknight

more options

Hello, Firefox friends!

I'm having some issues with Firefox on my Ubuntu system and I'm really hoping someone can help me fix them.

   Problem with Downloads: When I try to download something and click on a link, a new tab opens. But then it immediately closes and nothing downloads.
   Button Issues: Some buttons within Firefox just don't seem to work.

I've tried a few things already:

   Checked for Firefox and Ubuntu updates
   Ran Firefox in Troubleshoot Mode
   No antivirus because I'm on Ubuntu

If anyone has faced similar issues or knows how to fix this, please help!

Thank you so much!

Hello, Firefox friends! I'm having some issues with Firefox on my Ubuntu system and I'm really hoping someone can help me fix them. Problem with Downloads: When I try to download something and click on a link, a new tab opens. But then it immediately closes and nothing downloads. Button Issues: Some buttons within Firefox just don't seem to work. I've tried a few things already: Checked for Firefox and Ubuntu updates Ran Firefox in Troubleshoot Mode No antivirus because I'm on Ubuntu If anyone has faced similar issues or knows how to fix this, please help! Thank you so much!

Valgt løsning

If the download is meant to show the file picker and you are using snap/flatpak package, it needs a portal installed to do that:

 sudo apt install xdg-desktop-portal-gtk
Les dette svaret i sammenhengen 👍 1

All Replies (2)

more options

Here's a properly formatted version (for easier read).

Hello, Firefox friends!

I'm having some issues with Firefox on my Ubuntu system and I'm really hoping someone can help me fix them.

1. Problem with Downloads: When I try to download something and click on a link, a new tab opens. But then it immediately closes and nothing downloads. 2. Button Issues: Some buttons within Firefox just don't seem to work.

I've tried a few things already:

1. Checked for Firefox and Ubuntu updates 2. Ran Firefox in Troubleshoot Mode 3. No antivirus because I'm on Ubuntu

If anyone has faced similar issues or knows how to fix this, please help!

Thank you so much!

more options

Valgt løsning

If the download is meant to show the file picker and you are using snap/flatpak package, it needs a portal installed to do that:

 sudo apt install xdg-desktop-portal-gtk