This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Thunderbird stopped downloading pop emails

  • 3 svar
  • 0 har dette problemet
  • 7 views
  • Siste svar av sfhowes

steve777
steve777
more options

Updated to 115.2.2 And ever since that update TB no longer will successfully download emails from the MSN pop servers. There is email there TB just does not get it. No errors, no chance to enter passwords or anything. TB puts up a popup saying enter account something for a second or so; that popup never fully displays and then goes away. All the credentials and passwords are/were saved in TB, and were working before this version.

This was all working up until this update. Not sure what is going wrong but is there a way to roll back to the previous TB version?

Updated to 115.2.2 And ever since that update TB no longer will successfully download emails from the MSN pop servers. There is email there TB just does not get it. No errors, no chance to enter passwords or anything. TB puts up a popup saying enter account something for a second or so; that popup never fully displays and then goes away. All the credentials and passwords are/were saved in TB, and were working before this version. This was all working up until this update. Not sure what is going wrong but is there a way to roll back to the previous TB version?

Endret av steve777

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Check that you have the correct settings: outlook.office365.com, 995, SSL/TLS, OAuth2, email address; smtp.office365.com, 587, STARTTLS, OAuth2, email address.

Then remove some entries from Config. editor:

https://support.mozilla.org/en-US/questions/1424172

steve777
steve777 Eieren av spørsmålet
more options

All the settings were correct.

Tried deleting outlook.com settings as you suggested, and TB seems to have lost my outlook emails entirely now. I will try to re-enter them, but TB seems to be going downhill in the last few releases. At least as far as MSN poop server access is concerned.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Try deleting the outlook entries in Saved Passwords in Settings/Privacy & Security, restart TB and enter the account password in the OAuth window, which should now appear after the Config. edits. Your POP mail probably isn't gone, just not recognized (it should still be in Mail/<popservername> subfolder of profile).