This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird has problems notifying of unread eMail when folders are nested.

  • 1 svar
  • 0 har dette problemet
  • 1 view
  • Siste svar av sfhowes

more options

When one has nested folders in a Thunderbird account the notification of unread mail is not being propagated up to ALL the folders in the chain to the head of the nest.

My Thunderbird often does not mark the account when new email has arrived.

When It does mark the account, all the folders underneath are UNmarked so one has to go on a fishing trip opening each containing folder until the unread email is highlighted.

eg:

An Account is sometimes marked as having unread email folder1 (no marking) subFolder1 (no marking) subfolder2 (no marking) subSubFolder (sometines marked) email is marked as unread folder2 subFolder1 subFolder2 subSubFolder3

folder3

When one has nested folders in a Thunderbird account the notification of unread mail is not being propagated up to ALL the folders in the chain to the head of the nest. My Thunderbird often does not mark the account when new email has arrived. When It does mark the account, all the folders underneath are UNmarked so one has to go on a fishing trip opening each containing folder until the unread email is highlighted. eg: An Account is sometimes marked as having unread email folder1 (no marking) subFolder1 (no marking) subfolder2 (no marking) subSubFolder (sometines marked) email is marked as unread folder2 subFolder1 subFolder2 subSubFolder3 folder3

All Replies (1)

more options

Select a subfolder, then right-click, Properties. Is 'When getting...' checked?