This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

MetaMask extension

mr.m7056
mr.m7056
more options

Over the past day or so, I keep having trouble accessing my MetaMask wallet. I just get a spinning wheel and I never get to the "enter password" field.

I reinstalled MM several times, I cleared my cookies and cache. Any idea why this keeps happening?

Over the past day or so, I keep having trouble accessing my MetaMask wallet. I just get a spinning wheel and I never get to the "enter password" field. I reinstalled MM several times, I cleared my cookies and cache. Any idea why this keeps happening?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Another user reported a MetaMask problem yesterday: https://support.mozilla.org/questions/1434630.

I'll paste my reply here:

I assume it's this extension, and some reviews indicate problems, although it's not a storm of posts:

https://addons.mozilla.org/en-US/firefox/addon/ether-metamask/reviews/

Because money is involved, I suggest trying the most official support channel the author makes available, but also checking other sites for background.