This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Ubuntu 18.04 wont play You tube movies or Amazon Prime Movies

  • 4 svar
  • 2 har dette problemet
  • 1 view
  • Siste svar av jonzn4SUSE

cjw5819
cjw5819
more options

Ive tried down loading all the required packages; I have the latest FireFox available ;but still get the message on you tube to update to latest Fire Fox. On Ubuntu 18.04the same message but includes a error code 99,999.

Ive tried down loading all the required packages; I have the latest FireFox available ;but still get the message on you tube to update to latest Fire Fox. On Ubuntu 18.04the same message but includes a error code 99,999.

All Replies (4)

zeroknight
zeroknight
more options

Try installing the flatpak version.

Install the ffmpeg version that matches the firefox runtime (mine is 23.08): 

flatpak install org.freedesktop.Platform.ffmpeg-full
jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Can you provide a link to a video that fails for you. What desktop? X11 or Wayland?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Just for S&Gs, I downloaded 113 and both sites work for me. see screenshots


Operating System: openSUSE Tumbleweed 20240126 KDE Plasma Version: 5.27.10 KDE Frameworks Version: 5.114.0 Qt Version: 5.15.12 Kernel Version: 6.7.1-2-default (64-bit) Graphics Platform: X11 Processors: 12 × Intel® Core™ i7-9850H CPU @ 2.60GHz Memory: 125.1 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics 630 Manufacturer: HP Product Name: HP ZBook 17 G6

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Maybe try to match what I have installed and see if it works. I had issues on my other laptop running Leap, but after matching the ffmpegs that are installed on my other laptop running Tumbleweed, videos are now working. I know your distro is different, but see what you can do.