This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Browser is installed twice

  • 1 svar
  • 0 har dette problemet
  • 36 views
  • Siste svar av MNH

more options

I have Firefox version 100.0 (64-bit) and version 122.0.1 (64-bit) installed somehow. Both versions when you click on Help>About Firefox say they are up to date.

I can uninstall the 122.0.1 version. I cannot uninstall the 100.0 version.

100.0 says it is up to date but in the top right corner there is a box that says: Update available Firefox couldn't update automatically. Download the new version - you won't lose saved information or customizations.

If I tell it to download I get the 122.0.1 version installed separately from the 100.0 version.

How do I get only ONE installation of Firefox?

I have Firefox version 100.0 (64-bit) and version 122.0.1 (64-bit) installed somehow. Both versions when you click on Help>About Firefox say they are up to date. I can uninstall the 122.0.1 version. I cannot uninstall the 100.0 version. 100.0 says it is up to date but in the top right corner there is a box that says: Update available Firefox couldn't update automatically. Download the new version - you won't lose saved information or customizations. If I tell it to download I get the 122.0.1 version installed separately from the 100.0 version. How do I get only ONE installation of Firefox?

Valgt løsning

I don't know how but I got the 100.0 version to update so I just uninstalled the one I could uninstall.

Les dette svaret i sammenhengen 👍 0

All Replies (1)

more options

Valgt løsning

I don't know how but I got the 100.0 version to update so I just uninstalled the one I could uninstall.