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firefox Tabs constantly crashing, crash reports included

mark19601
mark19601
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Hi

Reinstalled Win 10 pro on my i7 4th gen 16gb RAM 250 SSD copied firefox profile folder which brings back all my windows tabs bookmarks etc

I now get tabs crashing constantly

Before the reformat I used Norton 360 at mostley default settings for over 6 months with no problems,

tried turning things off in Norton

Norton 360 is reinstalled: browser extensions, password manager, norton homepage, norton safeweb, norton safesearch are all not installed Browser and browser data protection is on, VPN is off turned off auto protect and smartfirewall

use to use adblockplus and privacy badger firefox add ons with no problem these are now off

Ive refreshed startup and cleared startup cache

maybe when I copied the profile across it missed some files however I did zip the old profile folder and copied its a big file 690MB unzipped

crash reports

Crash ID: bp-8c10712c-d0a1-4794-a650-97fa20241120 Crash ID: bp-cfda1f88-afc4-4888-969e-01f080241120 Crash ID: bp-52c67cf0-5704-432a-bda9-017310241120 Crash ID: bp-41fe5c53-4786-4042-a25a-76f890241120 Crash ID: bp-9ac67edf-99fe-4422-ba95-3dea50241119

see included images of what looks corrupted addons and settings section in firefox settings

not sure what to do now

Hi Reinstalled Win 10 pro on my i7 4th gen 16gb RAM 250 SSD copied firefox profile folder which brings back all my windows tabs bookmarks etc I now get tabs crashing constantly Before the reformat I used Norton 360 at mostley default settings for over 6 months with no problems, tried turning things off in Norton Norton 360 is reinstalled: browser extensions, password manager, norton homepage, norton safeweb, norton safesearch are all not installed Browser and browser data protection is on, VPN is off turned off auto protect and smartfirewall use to use adblockplus and privacy badger firefox add ons with no problem these are now off Ive refreshed startup and cleared startup cache maybe when I copied the profile across it missed some files however I did zip the old profile folder and copied its a big file 690MB unzipped crash reports Crash ID: bp-8c10712c-d0a1-4794-a650-97fa20241120 Crash ID: bp-cfda1f88-afc4-4888-969e-01f080241120 Crash ID: bp-52c67cf0-5704-432a-bda9-017310241120 Crash ID: bp-41fe5c53-4786-4042-a25a-76f890241120 Crash ID: bp-9ac67edf-99fe-4422-ba95-3dea50241119 see included images of what looks corrupted addons and settings section in firefox settings not sure what to do now
Attached screenshots

Endret av mark19601

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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You should have sandbox enabled for testing to see if your security apps are the issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Helpful?

mark19601
mark19601 Eieren av spørsmålet
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I was using the same norton 360 before I reinstalled Win10 with no tabs crashing problems, have you seen the atached screenshots something is not right.

Helpful?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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jonzn4SUSE said
You should have sandbox enabled for testing to see if your security apps are the issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Run this and I'm confident the browser will work fine. I would remove norton and see if you have the same issues.

Endret av jonzn4SUSE

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