This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Deleted emails in Thunderbird staying on server

  • 3 svar
  • 0 har dette problemet
  • Siste svar av david

more options

I've searched all over and a lot of the info seems to be pertaining to previous versions. When I delete an email from my PC/Thunderbird into trash, it remains on the server if I check my email from my phone. I don't see any feature that mentions specifically what to do with deleted emails either in settings or account settings. Using an IMAP server.

I've searched all over and a lot of the info seems to be pertaining to previous versions. When I delete an email from my PC/Thunderbird into trash, it remains on the server if I check my email from my phone. I don't see any feature that mentions specifically what to do with deleted emails either in settings or account settings. Using an IMAP server.

All Replies (3)

more options

I suggest you first log onto the account on website to verify that the messages are still there. I also suggest that you verify that the phone is using IMAP.

Helpful?

more options

Yes, when deleted in TB (PC) they are still on the server, when deleted from the phone (not TB) they are gone. Both are IMAP.

Helpful?

more options

Well, i'm not the technical expert here, but if you share the email provider (such as gmail) and a screenshot of your server settings pane, someone may have suggestions.

Helpful?

Still et spørsmål

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.