This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

DDG Search Broken

  • 2 svar
  • 0 har dette problemet
  • 13 views
  • Siste svar av s4b3r6

s4b3r6
s4b3r6
more options

Ok, this is a weird one.

I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not load.

I've cleared cache, cookies, and extensions. I've refreshed Firefox more than once.

I can visit https://html.duckduckgo.com. I can visit https://lite.duckduckgo.com.

However! In a private window, I can visit https://duckduckgo.com It still breaks in a secondary normal window.

No other site appears to be broken.

Ok, this is a weird one. I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not load. I've cleared cache, cookies, and extensions. I've refreshed Firefox more than once. I can visit https://html.duckduckgo.com. I can visit https://lite.duckduckgo.com. However! In a private window, I can visit https://duckduckgo.com It still breaks in a secondary normal window. No other site appears to be broken.
Attached screenshots

Valgt løsning

Okay... Clearing %APPDATA%\Mozilla\Firefox\Profiles\ didn't work.

But killing %LOCALAPPDATA%\Mozilla did for some reason.

Les dette svaret i sammenhengen 👍 0

All Replies (2)

s4b3r6
s4b3r6 Eieren av spørsmålet
more options

Valgt løsning

Okay... Clearing %APPDATA%\Mozilla\Firefox\Profiles\ didn't work.

But killing %LOCALAPPDATA%\Mozilla did for some reason.

Helpful?

s4b3r6
s4b3r6 Eieren av spørsmålet
more options

Further information:

It seems that Windows' KB5048685 was the culprit. During its background installation, multiple XML files in my %LOCALAPPDATA% had random bitflips. sfc was able to find most, but not repair them. Strangely, it really is just the XML files. Nothing else. The images, html, json, a few random sqlite dbs... All of those appear to be completely intact and fine.

But... I'm out of my depth, and things are working.

Helpful?

Still et spørsmål

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.