Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Cannot download pdf document from a website; pop-up window won't open for download

AnonymousUser
AnonymousUser
more options

I go to travelweekly.com to download my magazine. I click on the download link provided. It asks if I want pdf download or open offline. I click on pdf download, and nothing happens. I have pop-up blocker checked in the options, but have added travelweekly.com/* as exception. I even unchecked the pop-up blocker to enable all pop-ups. Still won't work. I have over 30 or these, so I know it used to work. Also, this program has become a very slow dog! I've been forced back to IE!!!

This happened

Every time Firefox opened

I go to travelweekly.com to download my magazine. I click on the download link provided. It asks if I want pdf download or open offline. I click on pdf download, and nothing happens. I have pop-up blocker checked in the options, but have added travelweekly.com/* as exception. I even unchecked the pop-up blocker to enable all pop-ups. Still won't work. I have over 30 or these, so I know it used to work. Also, this program has become a very slow dog! I've been forced back to IE!!! == This happened == Every time Firefox opened

All Replies (1)

AnonymousUser
AnonymousUser Eieren av spørsmålet
more options

I used to have the toolbar for My Points toolbar but it somehow got deleted and now it won't let me put it back on.