Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is crashing randomly every five minutes. I've tried restarting everything, still no luck?

  • 1 svar
  • 4 har dette problemet
  • 1 view
  • Siste svar av Bocko

more options

Firefox keeps randomly crashing every five minutes or so. I've tried restarting my computer and the modem, still no luck. What should I do?

Crash ID(s)

bp-6a06987a-fd79-4c6d-8a28-380fc2100718

Firefox keeps randomly crashing every five minutes or so. I've tried restarting my computer and the modem, still no luck. What should I do? == Crash ID(s) == bp-6a06987a-fd79-4c6d-8a28-380fc2100718

All Replies (1)

more options

Try to disable all addons or plugins, scan computer to make sure that your system is clean of viruses or spyware. Folow instructions on Troubleshoot Firefox crashes (closing or quitting unexpectedly).