Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't do downloads or use Roboform. Firefix just hangs.

  • 6 svar
  • 6 har dette problemet
  • 1 view
  • Siste svar av lh

more options

When I try to do a download, the download box opens and then hangs. It won't do anything or close. If I try to use Roboform, nothing happens when I click on fill forms. Websites are loading very slowly. I tried reinstalling Firefox and Roboform, but neither helped.

This happened

Every time Firefox opened

== 7/31/2010

When I try to do a download, the download box opens and then hangs. It won't do anything or close. If I try to use Roboform, nothing happens when I click on fill forms. Websites are loading very slowly. I tried reinstalling Firefox and Roboform, but neither helped. == This happened == Every time Firefox opened == 7/31/2010

All Replies (6)

more options

When did this start?

more options

7/31/2010 about 10PM.

more options

I am thinking this could bei a lag in your internet. try seeing if this problem is in all of your browsers.

more options

Internet Explorer works fine. It seems like whenever Firefox opens a pop up box, it hangs up.

more options

I have never had that problem try searching the firefox support website for your problem.

more options

I have same problem. I found it has something to do with the Norton Internet Security update. When I temporarily disable the Web settings in Norton Roboform works properly. Is there a way to undo the plug-in update for Norton?