Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Default Downloaded contents got deleted automatically from download folder after clicking "clear" in download window. Help?

more options

Downloaded content got delete automatically when i clicked the "clear list" button on download window of firefox.

downloading the file from within firefox from rapidshare site. the same happen earlier from different site. i tried changing the folder but same happened.

1. I downloaded a file. 2. i downloaded another file. 3. clicked "clear list" in download window. 4. and the recenlty downloaded file is gone. ! ! ! !

Downloaded content got delete automatically when i clicked the "clear list" button on download window of firefox. downloading the file from within firefox from rapidshare site. the same happen earlier from different site. i tried changing the folder but same happened. 1. I downloaded a file. 2. i downloaded another file. 3. clicked "clear list" in download window. 4. and the recenlty downloaded file is gone. ! ! ! !

All Replies (6)

more options

Wait, is the actual file gone too? Or just the entry in the Downloads window?

more options

Did you check the settings in DAP?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

more options

Yes, actual file gone too when i clicked "clear list" from download window (of default downloading in firefox) . . . and just not only last downloaded but previous file downloaded is gone tooo . . . .

more options

That shouldn't happen.. Well... It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

more options

actually at that time i'm not downloading with DAP. it's firefox download window and i clicked "clear list" of firefox download window only. and the previously finished file also gone along with the recently finished one !!! this problem i faced first time over 3 year of use of firefox ! ! ! !

amd also i'm not using any theme. . . just pure firefox as you can see . . . also not much of plugin other than one download plugin of DAP . . and nothing else is there . . m using firefox like in its bare mode . . not much of plugin except for 2 - 3 . . and other are application extension . . that's it . . .

Endret av uniquealways24x7

more options

ok i'll try out the safe-mode option and tell you all the output within 2 days after observating . . .