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When I try to open a hotmail message it opens a different message

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When I try to open a hotmail message, it opens a different message. The only way I can get to the message I want to open is by scrolling from within the message it chooses to open.

When I try to open a hotmail message, it opens a different message. The only way I can get to the message I want to open is by scrolling from within the message it chooses to open.

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"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems