This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

since ff4 beta download, i am no longer able to access windows live log in or hotmail in 3.6.8 can it beta though. tried uninstal and removal of beta and no luck

  • 1 svar
  • 3 har dette problemet
  • 1 view
  • Siste svar av johnniedoo

johnniedoo
johnniedoo
more options

since the first download of FF4 beta 4 my version of 3.6.8 is not able to access hotmail in any way. can not get the windows live log in page from any method. Not from the MSN link to hotmail or address bar attempts. i get the same error page that there is a problem with the site or something temporary but I can access all hotmail and windows live in ff4 beta. I have uninstalled both and reinstalled 3.6.8 and still am no longer able to go to hotmail. if i want hotmail in ff i need to use the beta version with no other addons. i tried 3.6.8 in safe mode too and no luck. IE8 had no problems and there are no problems with the windows live site as the error page implies. the problem is in 3.6.8 adn i do not know what. i have tried eliminate all add ons and still can not get to hotmail or windows live log in.

since the first download of FF4 beta 4 my version of 3.6.8 is not able to access hotmail in any way. can not get the windows live log in page from any method. Not from the MSN link to hotmail or address bar attempts. i get the same error page that there is a problem with the site or something temporary but I can access all hotmail and windows live in ff4 beta. I have uninstalled both and reinstalled 3.6.8 and still am no longer able to go to hotmail. if i want hotmail in ff i need to use the beta version with no other addons. i tried 3.6.8 in safe mode too and no luck. IE8 had no problems and there are no problems with the windows live site as the error page implies. the problem is in 3.6.8 adn i do not know what. i have tried eliminate all add ons and still can not get to hotmail or windows live log in.

All Replies (1)

johnniedoo
johnniedoo Eieren av spørsmålet
more options

I was able to partially fix this by removing both the beta version and the original 3.6.8 with revo uninstaller in a high mode and got everything but my prefs. It turns out there was a corruption of both as the profiles overlapped somehow. I opted to do a cookie removal of all the cookies that had anything to do with hotmail and windows.live.com sites as one or some of them were corrupt. By doing that i was able to save the rest of my prefs. The only thing is that sync will not work, has an unknown error whenever it tries to sync. I guess i have to redo the sync again as it can not adapt. I do not have beta anymore, I was sent an email that I would have to put it on a different directory ,which i had and another email that i had to use the -P option to have a separate profile and uncheck the box 'dont ask at start up' where ever it is. I had not been successful in just the normal uninstallation /reinstallation process but would had to remove all the prefs, and customizations as well and i opted to just change or remove the hotmail things first. so far it has addressed the one question /problem i had.