This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 3.6.10 broke all my extensions - They're showing "active" but are not working.

  • 1 svar
  • 6 har dette problemet
  • 1 view
  • Siste svar av cor-el

more options

After installing 3.6.10, I can't get any of my extensions to work. They all show that they are active. I've tried the advice given others with the same issue, where you delete your extensions.ini, extensions.rdf, etc files & then restart, but that did nothing.

After installing 3.6.10, I can't get any of my extensions to work. They all show that they are active. I've tried the advice given others with the same issue, where you delete your extensions.ini, extensions.rdf, etc files & then restart, but that did nothing.

All Replies (1)

more options

Create a new profile as a test to check if your current profile is causing the problems

See Basic Troubleshooting: Make a new profile

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox