This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't find downloaded file.

  • 1 svar
  • 61 har dette problemet
  • 2 views
  • Siste svar av Zheft

more options

I downloaded a file. It didn't give me the option to OPEN or SAVE, it just started the download. After it finished, nothing happened when I double-clicked on the file in the Downloads window and the Open Containing Folder option was disabled. I tried the Search function by the file name, but still couldn't find it. Any idea where it could be?

I downloaded a file. It didn't give me the option to OPEN or SAVE, it just started the download. After it finished, nothing happened when I double-clicked on the file in the Downloads window and the Open Containing Folder option was disabled. I tried the Search function by the file name, but still couldn't find it. Any idea where it could be?

All Replies (1)

more options

I found that this tip helped me solve the problem. Try it out and let me know how it went! http://support.mozilla.com/en-US/kb/unable+to+download+or+save+files#Disable_virus_scanning_in_Firefox_preferences