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When I attempt to download .exe or movietype files, they downlaod and then disappear. If usoing "Run", they show download, but do not rub

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Suddenly, I have found that I am not able to download and either save oor run any type of files (except .txt). The screen shows themdownlaoding, but they neither "save" nor "run". have searched (including hidden files), but they do not exist upon the computer

Suddenly, I have found that I am not able to download and either save oor run any type of files (except .txt). The screen shows themdownlaoding, but they neither "save" nor "run". have searched (including hidden files), but they do not exist upon the computer

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It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
Do not forget to re-enable the scanning in your anti-virus software after you are finished with downloading and installing.

See http://kb.mozillazine.org/Unable_to_save_or_download_files