We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox is blocking popups that I want to see, even after I have unchecked the Block Popup Windows in Options.

  • 3 svar
  • 48 har dette problemet
  • 10 views
  • Siste svar av cor-el

crisismode
crisismode
more options

There are several sites that provide popups that I want to see. Firefox had not been blocking them previously. Then today it did. I went to Options and listed these sites as exceptions. It still blocked them. I went to options and unchecked Block Popup Windows. It still blocked them. I uninstalled Firefox and reinstalled a new copy. It still blocks them. What do I do now?

BTW, this does not occur when I access the same sites with Internet Explorer.

There are several sites that provide popups that I want to see. Firefox had not been blocking them previously. Then today it did. I went to Options and listed these sites as exceptions. It still blocked them. I went to options and unchecked Block Popup Windows. It still blocked them. I uninstalled Firefox and reinstalled a new copy. It still blocks them. What do I do now? BTW, this does not occur when I access the same sites with Internet Explorer.

Endret av crisismode

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Which security software (firewall) do you have?

Some can block pop-ups, so you need to check there as well.

It is possible that you run into this maximum (the default value is 20):

cwdancer42
cwdancer42
more options

I have the same issue. I am using windows 7 ultimate and have it on a laptop which has no issues. It is only one pop up i want to come up and it blocks it. I am using zone alarm as well, and I turn it off and it makes no difference. IE works and I HATE Microsoft. I wish Mozilla would come up with a fix.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Another possibility is that you run into this maximum (the default value is 20):