Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Hotmail help says to optimize Firefox to correct Attachment ID has bad format problem when there is not attachment - how do I optimized Firefox 3.6.12?

  • 3 svar
  • 496 har dette problemet
  • 2 views
  • Siste svar av cplbaldwin

harnicem
harnicem
more options

Several day ago my Hotmail acct seemed to be hacked as the following email I think this is a nice website,I like it very much.If you have time please browse it.Maybe you can find some products that are suitable for you.Their priciple is :100% original and brand new,100% satisfied! Their address http://dpzc.net/#512.com/img/26_qtr.jpg/ 

Email：hkdpzc@hotmail.com

Msn: dpzchk@188.com was sent to my entire address book, and now when I try to sent a hotmail I get an error message saying Attachment Id Has Bad Format, even though there is no attachment. (This problem does not happen in IE8)

I did Hotmail help and their response was 'I advise you to optimize your browser. If you have a browser that’s not Internet Explorer, you can visit its Help section.'

How do I optimize Firefox 3.6.12?

or what other suggestions do you have

Several day ago my Hotmail acct seemed to be hacked as the following email ''I think this is a nice website,I like it very much.If you have time please browse it.Maybe you can find some products that are suitable for you.Their priciple is :100% original and brand new,100% satisfied! Their address http://dpzc.net/#512.com/img/26_qtr.jpg/ Email：hkdpzc@hotmail.com Msn: dpzchk@188.com'' was sent to my entire address book, and now when I try to sent a hotmail I get an error message saying Attachment Id Has Bad Format, even though there is no attachment. (This problem does not happen in IE8) I did Hotmail help and their response was ''''I advise you to optimize your browser. If you have a browser that’s not Internet Explorer, you can visit its Help section.'''' How do I optimize Firefox 3.6.12? or what other suggestions do you have

Valgt løsning

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Les dette svaret i sammenhengen 👍 13

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
harnicem
harnicem Eieren av spørsmålet
more options

Your suggestion seemed to fix the problem - thank you so much!

cplbaldwin
cplbaldwin
more options

Delete any traces of Silverlight from your HD, you will be able to send attachments normally thereafter.