This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why everytime i open the newest version does it just crash, opens, white screens and closes

more options

i just installed the newest version of firefox fennec 4.0b3 was really working well with beta 2 uninstalled 2 first. installed b3 and it opens to a white screen and then crashes to desktop. i have unistalled again and reinstalled cleared phone caches, can't think of anything else to add. hope someone can help. Sincerely, souls, Motorola droid x verizon. froyo 2.2 operating system.

i just installed the newest version of firefox fennec 4.0b3 was really working well with beta 2 uninstalled 2 first. installed b3 and it opens to a white screen and then crashes to desktop. i have unistalled again and reinstalled cleared phone caches, can't think of anything else to add. hope someone can help. Sincerely, souls, Motorola droid x verizon. froyo 2.2 operating system.

All Replies (2)

more options

Today's nightly build of Firefox for Android had a bug that made it crash on startup. There will be a new, fixed nightly build available in a couple hours from https://wiki.mozilla.org/Mobile/Platforms/Android

more options

This is now fixed in the latest nightly build at https://wiki.mozilla.org/Mobile/Platforms/Android