This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Cannot access google for firefox toolbar in Avast Internet Security while in "Sandbox" mode. It does not display in view/toolbars option.

  • 2 svar
  • 6 har dette problemet
  • 1 view
  • Siste svar av cor-el

mbnosera
mbnosera
more options

Recently I have installed Avast Internet Security and had Firefox running in the Avast 'sandbox'. At some point, 'sandbox' has disabled my Google Taskbar while it is active. While in 'sandbox', the taskbar does not appear in the View/Taskbars option or on Firefox. If I remove the 'sandbox', the taskbar reappears both in the option and on Firefox. I am running Firefox 3.6.13, Google Taskbar 5 and Avast IS 531.889. How can I solve this problem so that the toolbar is exhibited whether I'm running Firefox in the 'sandbox' or standard mode? Any useful information is appreciated. Thank you.

Recently I have installed Avast Internet Security and had Firefox running in the Avast 'sandbox'. At some point, 'sandbox' has disabled my Google Taskbar while it is active. While in 'sandbox', the taskbar does not appear in the View/Taskbars option or on Firefox. If I remove the 'sandbox', the taskbar reappears both in the option and on Firefox. I am running Firefox 3.6.13, Google Taskbar 5 and Avast IS 531.889. How can I solve this problem so that the toolbar is exhibited whether I'm running Firefox in the 'sandbox' or standard mode? Any useful information is appreciated. Thank you.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

1. Do you mean the Google Toolbar 5?
That is an extremely old version of the Google Toolbar, 7.1 is the latest.

2. You might want to ask Avast about that "sandbox" issue, if updating the GTB doesn't solve your problem.
http://forum.avast.com/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.1 r53
  2. Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.