This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My history is not saving when I turn off my computer? Also not sure what version of Firefox I am using.

  • 1 svar
  • 6 har dette problemet
  • 1 view
  • Siste svar av cor-el

more options

My history is not saving when I turn off my computer? Also not sure what version of Firefox I am using. Firefox is not remembering usernames, password, or websites & history is empty when I turn my computer back on. Also not sure what version of Firefox I have the prop. menu just says Firefox.Inc

My history is not saving when I turn off my computer? Also not sure what version of Firefox I am using. Firefox is not remembering usernames, password, or websites & history is empty when I turn my computer back on. Also not sure what version of Firefox I have the prop. menu just says Firefox.Inc

All Replies (1)

more options

If it works if you close and reopen Firefox, but not after restarting the computer then you need to check if you have some cleanup like CCleaner or other security software running that is removing that data.