This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

problem receiving email from paypal

more options

i recently changed my email address, i informed my paypal account and they say that a email was sent to me to confirm the new address, the email never arrived and they say it is a mozill firefox problem it could be arriving in spam (its not) and told me to contact you.

i recently changed my email address, i informed my paypal account and they say that a email was sent to me to confirm the new address, the email never arrived and they say it is a mozill firefox problem it could be arriving in spam (its not) and told me to contact you.

All Replies (1)

more options

Firefox doesn't do email, it's a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/
or this one
http://forums.mozillazine.org/viewforum.php?f=39