This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I installed Microsoft's KB2393802 and my Java plugin for Firefox no longer works.

  • 1 svar
  • 18 har dette problemet
  • 1 view
  • Siste svar av TheNunz

more options

I installed Microsoft's KB2393802 and my Java plugin for Firefox 3.6.13 no longer works. Java still works fine in IE. I uninstall KB2393802 and it works fine in both.

I am running the latest version of Java (Version 6 update 24 (build 1.6.0_24-b07)). I verified in the Advanced tab that both "Default Java for Browsers - Mozilla Family" and Java Plug-in "Enable next-generation java plug-in" are checked.

Under Firefox Add-ons/extensions, the only version of Java Console is 6.0.24 and it is enabled. Under Plug-ins, Java Platform SE 6 U24 6.0.240.7 is enabled.

I have 4 different machines all running similar software but on different hardware. Some of the plugins may differ. This is only machine that has a problem.

I have tried uninstalling Java and Firefox (using Revo uninstaller) and reinstalling both. Problem still exists.

I installed Microsoft's KB2393802 and my Java plugin for Firefox 3.6.13 no longer works. Java still works fine in IE. I uninstall KB2393802 and it works fine in both. I am running the latest version of Java (Version 6 update 24 (build 1.6.0_24-b07)). I verified in the Advanced tab that both "Default Java for Browsers - Mozilla Family" and Java Plug-in "Enable next-generation java plug-in" are checked. Under Firefox Add-ons/extensions, the only version of Java Console is 6.0.24 and it is enabled. Under Plug-ins, Java Platform SE 6 U24 6.0.240.7 is enabled. I have 4 different machines all running similar software but on different hardware. Some of the plugins may differ. This is only machine that has a problem. I have tried uninstalling Java and Firefox (using Revo uninstaller) and reinstalling both. Problem still exists.

All Replies (1)

more options

After 2 months, the problem magically went away. Currently running version 3.6.17