This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on a new tab, the tab will not open, so I can only have one tab open at a time. How do I correct this?

  • 7 svar
  • 24 har dette problemet
  • 2 views
  • Siste svar av glewis9000

more options

I've been using Firefox for about a year, and I use multiple tabs all the time. This evening, when I clicked to open a new tab, nothing happened. Firefox starts up and displays the first tab with the website I've specified, but when I try to open new tabs, nothing happens.

I've been using Firefox for about a year, and I use multiple tabs all the time. This evening, when I clicked to open a new tab, nothing happened. Firefox starts up and displays the first tab with the website I've specified, but when I try to open new tabs, nothing happens.

Valgt løsning

All Replies (7)

more options

Probably caused by the Ask Toolbar extension in Firefox 3.6.13+ versions, disable that extension or un-install it.

more options

Thanks. I don't have the Ask Toolbar displayed on Firefox. I'll check to see if I can find out how to disable or uninstall it.

more options

Thanks. I did uninstall the Ask Toolbar, but I'm still having the problem opening tabs. Any additional suggestions appreciated.

more options

Valgt løsning

You probably have another addon that is causing it.

http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

more options

Thanks. That fixed the problem. When I went back to the Add-ons, I found that although I had uninstalled the Ask add-on last night, it had been redownloaded since then, although I was unaware of it. I disabled all add-ons, and that fixed the problem. It probably was the Ask bar after all. Thanks again for your help.

more options

You're welcome. Please click the Solved button next to the answer that solved your Firefox support issue, when you are logged in.