This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After upgrading to Firefox 4, Cityville no longer displays the list of friends (to send gifts to, etc.)

  • 6 svar
  • 113 har dette problemet
  • 7 views
  • Siste svar av really-now

more options

If, for example, I want to send a free gift in Cityville (running under Facebook, the lists of Facebook friends is empty. I had no problems with Firefox 3.6 and am having no problems with Google Chrome.

If, for example, I want to send a free gift in Cityville (running under Facebook, the lists of Facebook friends is empty. I had no problems with Firefox 3.6 and am having no problems with Google Chrome.

All Replies (6)

more options

Try clearing the cache via Tools | Options | Advanced and click the "Network" tab. Then click the "Clear Now" button.

Also, go to Tools | Clear Recent History. Then in the panel which appears, click the "Details" arrow and checkmark "Cache". In the dropdown menu at the top, change it to "Everything" and then click "Clear Now". See the attached image for more info.

more options

I am afraid that that didn't help. I also note that whenever I press a tab a window pops but it disappears too soon for me to read the url.

more options

Do you have the option called "Tell web sites I don't want to be tracked" enabled in Tools | Options | Advanced?

Or do you have Ghostery, or any other kind of add-on which prevents web tracking installed?

Are you accepting cookies for Facebook and third party cookies?

You could also try running Firefox in Safe Mode. You can do that by clicking Help | Restart with Add-ons Disabled. Then click "Continue in Safe Mode" without checkmarking any of the boxes you'll see in the next dialog box.

more options

Ah, accepting third party cookies solves the problems. Is this really necessary though???? Third party cookies are a major contributor to adware problems. I am fairly sure that I had this same setting in Firefox 3.6 and had no problems with Cityville. I hope that you can work around this problem so that we don't have to accept third party cookies in order to run Cityville.

more options

You can try setting FF to accept session cookies instead. I use an add-on called Cookie Monster which you can install from here: Cookie Monster

That way, the cookie gets deleted at the end of your session on Facebook.

more options

surely there must be a better way than to install yet another extension

can we try to reduce the number of needed extensions in the privacy arms race