This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Can't start up FF without getting message that FF is working offline. How do I get back online?

TopCop2
TopCop2
more options

Hp desktop running Microsoft Vista. Had FF 3.5 and tried to download FF 4.0. Each time I try to start FF says working offline, click button to get online but I don't know where/how to do this. At the same time my IE went down and I can't open IE either. Safari works OK as does other programs. How do I get FF "on line"?

Hp desktop running Microsoft Vista. Had FF 3.5 and tried to download FF 4.0. Each time I try to start FF says working offline, click button to get online but I don't know where/how to do this. At the same time my IE went down and I can't open IE either. Safari works OK as does other programs. How do I get FF "on line"?

All Replies (1)

speckyoulater
speckyoulater
more options

I have used FF for years! I was very happy with the service. Suddenly a little over a week ago, FF would no longer load. I've tried everything including arriving here through a circuitous and irritating route via the despised Internet Explorer. Please let me have my Firefox back! I have attempted to download the three latest versions; same result.

My blog was hijacked awhile back; is it possible someone used it and violated one of FF's rules?