This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I want to organise my bookmarks most of the options are greyed out and cannot be used including create new folder! Help

more options

''''bold text''''




When i want to organise my bookmarks most of the options on the organise bookmarks menu are greyed out and cannot be used - including create new folder etc. Help please.

'''''''''bold text''''''''' When i want to organise my bookmarks most of the options on the organise bookmarks menu are greyed out and cannot be used - including create new folder etc. Help please.

All Replies (2)

more options
more options

Make sure you are not in the Private Browsing Mode:


File > Private Browsing is UNCHECKED.