This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Unable to validate a Credit Card transaction

  • 4 svar
  • 2 har dette problemet
  • 4 views
  • Siste svar av taylorah

taylorah
taylorah
more options

when making an online purchase and paying by credit card, the credit card site prompts for additional verification information. When I enter this, instead of entering the verification process, Firefox returns me to the merchant log in page. I have experienced this on two merchant separate sites and have had to re-enter and complete the purchase using Opera.

when making an online purchase and paying by credit card, the credit card site prompts for additional verification information. When I enter this, instead of entering the verification process, Firefox returns me to the merchant log in page. I have experienced this on two merchant separate sites and have had to re-enter and complete the purchase using Opera.

All Replies (4)

Xircal
Xircal
more options

Banking institutions don't support BETA versions of any browser. Firefox 5.0 is slated for release at the earliest on June 21.

Install the current version which is 4.0.1 in order to use it for financial transactions.

Endret av Xircal

taylorah
taylorah Eieren av spørsmålet
more options

Thanks, but what a disappointment! I thought you were at release stage, but it would be nice to know the problem was recognised and in hand.

Cheers Alan

Xircal
Xircal
more options

You could use the Feedback button (or link on the Help menu) to report it just in case the developers aren't aware of the issue.

taylorah
taylorah Eieren av spørsmålet
more options

Thanks. Will do.

Alan