This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I tried resetting my Master Password using "chrome://pippki/content/resetpassword.xul", but when I click on "Change Master Password" it asks for my CURRENT password. I don't have a current password, because I don't remember it and am trying to reset it!

  • 1 svar
  • 6 har dette problemet
  • 18 views
  • Siste svar av cor-el

KarenLB
KarenLB
more options

Using FF 4.01 for laptops & desktops, Windows XP 2002 SP3. I used "chrome://pippki/content/resetpassword.xul" to reset the Master Password. Then went to Tools/Options/Security, clicked on "Change Master Password". BUT it asks for my CURRENT password and new password. I don't know my current password. Is there a default Master Password that I need to input as the Current password?

Using FF 4.01 for laptops & desktops, Windows XP 2002 SP3. I used "chrome://pippki/content/resetpassword.xul" to reset the Master Password. Then went to Tools/Options/Security, clicked on "Change Master Password". BUT it asks for my CURRENT password and new password. I don't know my current password. Is there a default Master Password that I need to input as the Current password?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you still have a Master Password set then it looks that resetting the MP hasn't worked.

If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete the files key3.db and signons.sqlite in the Firefox profile folder.

You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.