This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I click on the firefox icon and between 3 and 5 windows open

  • 1 svar
  • 2 har dette problemet
  • 1 view
  • Siste svar av cor-el

geekdgirl
geekdgirl
more options

As of today, whenever I click the firefox icon, firefox opens multiple windows with no websites, just blank tabs. It won't store my previously opened tabs. I recently did the upgrade to firefox 5 when I was prompted and didn't have this issue prior.

As of today, whenever I click the firefox icon, firefox opens multiple windows with no websites, just blank tabs. It won't store my previously opened tabs. I recently did the upgrade to firefox 5 when I was prompted and didn't have this issue prior.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).

See: