This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

When I try to save an image firefox is automatically removing any image filetype (.jpg .png .bmp etc) and replacing it with .html

  • 2 svar
  • 1 har dette problemet
  • 3 views
  • Siste svar av cor-el

mikedalts
mikedalts
more options

Every time I try to save an image by right clicking and going save image as firefox is changing the filetype to .html

It does it for every website and every image regardless of its file type. Even if you go to the direct link for the image and try to save it, it will save it as "image.htm" rather than "image.jpg" as it shows the file to be in the address bar.

Every time I try to save an image by right clicking and going save image as firefox is changing the filetype to .html It does it for every website and every image regardless of its file type. Even if you go to the direct link for the image and try to save it, it will save it as "image.htm" rather than "image.jpg" as it shows the file to be in the address bar.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try the Firefox SafeMode.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  1. You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can add the correct file extension yourself if Firefox doesn't do that.