This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

when trying to download firefox 3.6.18 which is compatabile with my school I get a 403 message at that states mozilla is forbidden on this server, how do i correct e problem

  • 1 svar
  • 4 har dette problemet
  • 4 views
  • Siste svar av cor-el

mdauce27
mdauce27
more options

when trying to download firefox 3.6.18 which is compatabile with my school I get a 403 message at that states mozilla is forbidden on this server, how do i correct the problem

when trying to download firefox 3.6.18 which is compatabile with my school I get a 403 message at that states mozilla is forbidden on this server, how do i correct the problem

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"