Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I was browsing in Firefox, and all of the sudden, I am unable to use the pgup/pgdown buttons in FF. However, I am able to use them in Internet Explorer, and in other programs. Can you please help?

more options

The "home" and "end" keys work, but not the pgup/pgdown. It's not a problem with the keyboard, since those keys work in any other program I try.

The "home" and "end" keys work, but not the pgup/pgdown. It's not a problem with the keyboard, since those keys work in any other program I try.

All Replies (1)

more options

caret caret (F7) problems, Most keyboards have overlaid keys, make sure NumLk is off as that can also interfere. "PgUp", "PgDn", "SpaceBar", "Home" and "End" keys" not working -- caret cursor F7