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Download Helper, even with paid converter upgrade, gives "Invalid Capture File" errors and will not record audio, with "File Creation Error - Unable to rename/copy audio file" Error.

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Download Helper Screen Capture worked to capture video if the default "no audio" option is active. But, no audio. The "speakers" or "microphone" audio options are confusing....the audio to be captured is from the video, so what do you choose? With either "speakers" or "microphone" selected, the captured file has poor audio and no video. Re-capture efforts (speakers) get "Invalid capture file error" and "File Creation error- Unable to rename/copy audio file" The paid upgrade of "Converter" doesn't work. Instructive documentation - not very good. Suggestions - Need time delay between initiation of "Record" and starting the video to be recorded. Could use timer tracking of the record process. Are there operating system limitations? (Have Windows XP Pro)

Download Helper Screen Capture worked to capture video if the default "no audio" option is active. But, no audio. The "speakers" or "microphone" audio options are confusing....the audio to be captured is from the video, so what do you choose? With either "speakers" or "microphone" selected, the captured file has poor audio and no video. Re-capture efforts (speakers) get "Invalid capture file error" and "File Creation error- Unable to rename/copy audio file" The paid upgrade of "Converter" doesn't work. Instructive documentation - not very good. Suggestions - Need time delay between initiation of "Record" and starting the video to be recorded. Could use timer tracking of the record process. Are there operating system limitations? (Have Windows XP Pro)

Endret av Martin E Anderson

All Replies (1)

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That is an issue for the developer of that Download Helper.