This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Installation of Moonlight plugin fail on Firefox 6.0.2 because it is not compatible. When it will be compatible?

  • 3 svar
  • 497 har dette problemet
  • 1 view
  • Siste svar av TheDaddy

more options

I tried to install Moonlight plugin version 3.9.9 (4 preview) on the latest version of Firefox. Error message is: "Novell Moonlight could not be installed because it is not compatible with with Firefox 6.0.2". There isn't any versions of Moonlight that can be installed on Firefox 6.0.2. Moonlight plugin worked very well with previous versions of Firefex.

Is it correct? When Firefox 6.0.2 will become compatible with Moonlight plugin (or vice-versa)?

I tried to install Moonlight plugin version 3.9.9 (4 preview) on the latest version of Firefox. Error message is: "Novell Moonlight could not be installed because it is not compatible with with Firefox 6.0.2". There isn't any versions of Moonlight that can be installed on Firefox 6.0.2. Moonlight plugin worked very well with previous versions of Firefex. Is it correct? When Firefox 6.0.2 will become compatible with Moonlight plugin (or vice-versa)?

Valgt løsning

You can try to bump the compatibility to force the Moonlight extension to install.
That seems to be working.

Les dette svaret i sammenhengen 👍 4

All Replies (3)

more options

Valgt løsning

You can try to bump the compatibility to force the Moonlight extension to install.
That seems to be working.

more options

Suggestion was very helpful, but the knowledge base linked is referred to versions less than 4. From firefox versions more than 4 you can watch this video: http://www.youtube.com/watch?v=4W7K64LJkQY.

Pay attention when you add a new config item. The checkCompatibility item must be "extensions.checkCompatibility.<version>" (extensions.checkCompatibility.6.0 in my case)

more options

Installation of Moonlight plugin fail on Firefox 7.0.1 because it is not compatible. Found this, worked for me

I found an other way: download the compatibility Reporter addon. this addon makes firefox to ignore the compatibility of the addon: https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/?src=api Solution By passerpunt