This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I cannot save files by right clicking on them and then save as. I've tried everything suggested online and even uninstalled completely and reinstalled but I still have the same problem. Can you help?

  • 2 svar
  • 1 har dette problemet
  • 2 views
  • Siste svar av cor-el

jasonjl2002
jasonjl2002
more options

I cannot save files or images in firefox. When right clicking and then save as, The download box shows that it's downloading but when I try and open it from there or look in the download folder the file is missing like it was never downloaded.

I cannot save files or images in firefox. When right clicking and then save as, The download box shows that it's downloading but when I try and open it from there or look in the download folder the file is missing like it was never downloaded.

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Which browser of Firefox are you using?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"