This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

more options

Just updated as recommended to firefox 8. Restarted, then while in the process of clicking boxes to enable or disable add-ons, firefox crashed. Now crashes as soon as I click the icon. Momentarily tries to open page, then crash report box comes up. If I try to click restart, the same thing happens. Won't bring up safe mode. No change after reboot.

Just updated as recommended to firefox 8. Restarted, then while in the process of clicking boxes to enable or disable add-ons, firefox crashed. Now crashes as soon as I click the icon. Momentarily tries to open page, then crash report box comes up. If I try to click restart, the same thing happens. Won't bring up safe mode. No change after reboot.

Valgt løsning

Update Roboform. That has been fixing this for many people, including me!  :)

Les dette svaret i sammenhengen 👍 0

All Replies (2)

more options

Valgt løsning

Update Roboform. That has been fixing this for many people, including me!  :)

more options

Thanks. That did the trick!